About Active Aerials

Are you looking for a TV aerial and digital specialist, an experienced, family business that can install and repair TV aerials, without charging you the earth, or simply someone to wall mount your new TV or set top box, then you have come to the right place.

Active Aerials has over 16 years experience, so you know you will be getting a fully trained, accredited engineer that knows what they are talking about. You will get a professional job done to a high standard with a minimum of fuss.

Thousands of customers across Bristol, Bath, Swindon and Gloucestershire can’t be wrong, so please get in contact for a free no obligation call out and quote.

Which? Trusted Trader

Complaints

We always endeavor to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website.